Frequently Asked Questions
What makes Sam Electron e-bicycles different from others?
Sam Electron focuses on affordability, durability, and design made for Indian roads. Our bikes are tested for safety, long battery life, and comfort, ensuring the best value for money.
How far can a Sam Electron e-bike go on a single charge?
Depending on the model, our e-bicycles can travel between 40–80 km on a single charge, ideal for daily commutes and city rides.
How long does it take to charge the battery fully?
A full charge typically takes 3–5 hours using the standard charger included with your bike.
Are spare parts and accessories easily available?
Yes! All spare parts, batteries, and accessories are available directly from our online store as well as our authorized dealers.
Do I need a license or registration to ride an e-bicycle?
Most of our models fall under the low-speed electric bicycle category (under 25 km/h, below 250W), which means no license or registration is required in India.
What kind of warranty do you provide?
Every Sam Electron e-bike comes with a 1-year warranty on the motor and battery, along with dedicated service support.
Can I use the bike without power assist, like a normal cycle?
Yes, all our e-bikes can be pedaled like a regular cycle when you don’t want to use the motor.